Over the last few years, the successful transformation of care for patients with NETs in South Wales has led to a series of awards for the team including the British Society of Gastroenterology service development prize, culminating in receiving the coveted ENETS Centre of Excellence Status this year. Led by Dr Mohid Khan, Consultant Gastroenterologist from Cardiff & Vale University Health Board, and working in partnership across the whole South of the devolved nation there has been a significant reduction in diagnosis times, and a marked upturn in quality of life and patient experience. This transformation has been achieved through various initiatives in secondary care, including utilisation of Patient Reported Outcome Measures (PROMs), provision of expert care, and education of secondary care referrers.
Previously winning the UK Patient Experience award, and runner up for BMJ Cancer Team of the year and Royal College of Physicians Excellence in Patient Care Award, the recent ENETS Centre of Excellence visit recognised the ‘radical’ transformation that has been undertaken by the South Wales NET team. Further work is ongoing to progress the service to sustain patient care and ensure equity of access for patients in North Wales to Liverpool’s Centre of Excellence.